Relationship Officer Auto Finance

Maintain good relationship with all the constituent in the market to ensure that quality business is referred to the bank on a regular basis.
• Pro-actively call on showrooms and customers and promptly respond to their calls in order to negotiate and finalize business deals within the targeted turnaround time and shariah guidelines.
• Analyze documents submitted by the customer and prepare credit proposals for submission to appropriate approval authority.
• Ensure portfolio quality by exercising sound credit judgement and complying with credit, shariah and product parameters.
• Obtain and provide market, customer and competitor's information and feedback.
• Address customer complaint within 24 hrs.